👉my business card👈
AN E-MAIL INTRODUCING YOURSELF:
To: Senior Administrative Assistant
From: Irene Ortega
Subject: Nice to meet you
Hello, Ms Albert
My name is Irene and I am the receptionist. I am 16 years old and I live in Torredelcampo.
I studied an ofice administration vocational training course in Torredonjimeno.
My previous job was with an administrative company near Madrid.
I'm looking forward to meeting you all.
Regards,
Irene.
TEMA 2:
To: Mr Albert
From: Irene Ortega Moral
Subject: office plan
Dear Ms Albrt,
Welcme to Ortega's Mueble. We're pleased to have you join our company. The plan of our offices is attached to help you. Please feel free to come to the Markenting Department to ask any questions you may have. As you can see, my office is on the second floor. When you get out of the lift go straight and the office is nex to the lab.
Good luck
Irene Ortega Moral
Marketing Director
AN E-MAIL PROVIDING DIRECTIONS TO A MEETING:
To: Ms Ana
From: Irene Ortega Moral
Subejct: Meeting -21 st October
Dear Mr Ana,
I'd like to confirm our meeting on 21 st October in our offices.
The oofices are situated in the city centre, the conference room is on the first fllor.
It's on you left when you get out of the lift. It's at the end of the corridor.
It's the third door on your right. It's next to the telemarketing department.
It's opposite the sales representative.
I look forward to seeing you.
Irene Ortega Moral
TEMA 4
AN E-MAIL REQUESTING A QUOTE:
To: ireneortegaacebuche@gmail.com
From: pablomolero@gmail.com
Subject: quote request
Dear Pablo,
Our company is looking for reliable suppliers of office supplies. We would be grateful if you could send us a quote for the items listed below:
21 boxes white pens 10 writing pads
21 boxes blue pens 50 rubber bands
12 folders 5 staplers
80 ring binders 15 boxes highlighters
Our paymen terms are 21 days after delivery date and the delivery date must be no later than Monday, 7 th December
Regards,
Irene ortega
Senior Administrative Assistant
TEMA 5
The travels
2 square street, Vandalizan
Spain, 21652
Tel: 984-525-123
Fax: +34628021127
E-mail: ireneortega@gmail.com
Date: 24 th October
To: Mr Michael Lauson
Fax. no: 012345678910
From: Ms Irene Ortega
No. of pages, incluiding this page: 3
Subject: Travel catalogue
++++++++++
If you have any questions about the catalogue I have sent, please contact me.A greeting.
TEMA 6
Mr Downam Peter
Chief Accountant
Burger King
21, Station Road
Birmingham, B10 0AU
Dialogue unit 5 and 6
Introduction:
Irene - good morning, my name is Irene and he is Sergio.
Sergio- we are going to role play our dialogue
Bienvenida
de nuestro dialogo:
Sergio-
good morning Irene
Irene- good morning Sergio
Sergio- I’m going to the cafeteria. Would you like something to drink?
Irene - yes,please. I´d like some coffee with sugar
Sergio- ok, one second
here you are, Irene
Irene- thanks
Sergio- Irene It´s ten o´clock and we have send a fax
Irene- ok Sergio, let´s start. What’s the date, Sergio?
Sergio- the date is sixth April
Irene-Who
is the sender of the fax?
Sergio-Mr
Amazon, manager of Best Bay Restaurant
Irene-And
the phone number?
Sergio-658452107
Irene- Who
is the fax to?
Sergio- It
Is to Mr Sergio, mananger of my company MOUNTAIN
CYCLING
Irene- And
his phone number?
Sergio- 02154879320585
Irene-What’s
the subject?
Sergio-The
fax is about sport
Irene- And
finally, how many pages has it got?
Sergio-3 +
cover sheet
Irene- ok very good, thanks
Irene- if you have ANY question,
tell me
Sergio- good bay
Finish
the dialogue
Irene- we hope you liked it.
Dialogue unit 7
Se llama:
Irene: good morning, Vodafone, Irene speaking, How can I help you?
Sergio: good morning Irene, my name is Sergio the managing director of the
fitness sport. Could you put me through to Mr. Sebastian Garcia, please?
Irene: oh sorry, Mr. Sebastian is on the other line at moment. One second I
put you hold?
Sergio: I haven’t got much time
Irene: ok. Would you like to leave a message?
Sergio: of course
Irene: Can you give me your name and phone number, please?
Sergio: It´s Sergio de la Rosa and my number is 927-8564
Irene: how do you spell your name?
Sergio:
S-E-R-G-I-O
Irene: Ok, thanks. Would you like to leave a message?
Sergio: hello Mr. Sebastian, I am Sergio the managing director of the fitness
sport. I would like to talk with you, because I would like to see the new
catalogue of your company
Irene: thank you for calling. Have a good day
Sergio: thank you. You, too
Dialogue unit 8
Sergio: Good morning, Power fit. Sergio speaking. Can I help you?
Irene: Good morning. Can I speak to the electrician, Mr Sam Raymond, please?
Sergio: I’m sorry Mr Sam is working on a problem at the city Hospital right
now. What is the problem?
Irene: There is a power cut in the factory. We need an electrician now
because we can’t work
Sergio: Ok, no problem, we are going to send Alex Raymond, he is another
electrician, he will be there within half an hour.
Irene: Thank you very much
Sergio: You’re welcome
Sergio: hello, irene? We´re
trying to Schedule the annual meeting for the sales department and we´d like to
make sure you can at end the meeting.
Irene: sure. When is it going to take place?
Sergio: is the 23 rd January convenient for you?
Irene: the 23 rd January? What day is that?
Sergio: it´s a Monday
Irene: let me check my diary….mm! No, sorry! I´m
afraid, I’m going to be in Manchester that day.
Sergio: OK, What date is convenient for you?
Irene: the 25 th January in the afternoon
Sergio: OK, in the afternoon, from two
to five
Irene: OK, where is the meeting?
Sergio: it´s going to be at the theater
Irene: the theater? Remind me, there is it?
Sergio: it´s on king street, opposite the bus station
Irene: perfect, see you there
Sergio: have a good day
TEMA 9:
To: Sales Department
From: Irene Ortega Moral
Subject: Meeting-21 th October
Dear All,
I would like to schedule a meeting to discuss our recent sales figures. We´d like to hold the meeting on Monday, 21 th October, from 9.00 till about 13.00, in the second-floor conference room. I hope this convenient for you all.
Please confirm your participation.
Regards,
Irene Ortega Moral
Director of Sales
TEMA 10:
an e-mail declining an invitation to a meeting:
To: Inma Alcantara Parras
From: Irene Ortega Moral
Subject: Re: Department Meeting-2nd November
Dear Inma,
I´ve just received your mail regarding the meeting on Monday, 2 nd November. Unfortunatily, I´ll be tied up that day with my family to London. Can we reschedule for the following day - Tuesday 5 th November? I apologise for the incovenience.
Irene Ortega
Mananging Director
an e-mail acceptng an invitation to a meeting:
To: Inma Alcantara Parras
From: Irene Ortega Moral
Subject: Re: Department Meeting- 2 nd November
Dear Inma,
Thank you for your e-mail regarding the meeting on Monday, 2nd November, at 12.00. I´d like to confirm my attendance. Would you like me to send you a repart on the sales I´ve made since the beginning of October?
Regards,
Irene Ortega Moral
Sales Department
TEMA 11:
A letter of complaint:
ibercam
21 Square Sreet
Chippeham
2nd April, 2019
Dear Sergio,
We ordered 16 ring binders for our documents on 8 th March. The invoice number is 21127.
Unfortunately, we only receivied 7 ring binders and have found two of them to be faulty.
Please look into the matter as soon as possible.
Thank you,
Irene Ortega
Sales representative
Ibercam
A response to a letter of complaint:
UPI, S.A
Intel Industrial Estate
Building 2
Chelsi
22 nd April, 2019
Dear Ms Ortega,
Thank you for your letter of 2 nd April. We apologise for the incovenience and have sent you 7 ring binders by special delivery. We are also offering you a 4% discount on your next purchase from our company. We appreciate your business and look forward to providing you with the best of service.
Regards,
Maria Moral
Senior Administrative Assistant
UPI S.A
No hay comentarios:
Publicar un comentario